- 86-535-8888 8080
- info@credisyn.com
- No. 18 Hong Kong Middle Road, Qingdao, China
Technical Support.
Access expert Technical Support from the Credisyn engineering team. We provide comprehensive troubleshooting and processing guidelines for our copper-clad laminate, FR-4, and CEM-1 substrates, maximizing your PCB manufacturing yield and reliability.
Professional Technical Resources & Assistance
Access complete technical datasheets, product specifications, test reports and industry compliance documents. We provide standardized technical files to support your PCB design, material selection and engineering application efficiently.
Download technical documents for all Credisyn CCL products. PDF format.
All files in PDF format. Updated regularly.
Technical Data Sheets (TDS)
Complete electrical, thermal and mechanical specifications for FR-4, CEM-1, metal-base and high-frequency CCL substrates.
Lamination & drilling processing guidelines
Optimized parameters for lamination temperature, pressure, drilling feed rate, and tool wear management to improve PCB reliability.
UL, ISO, RoHS/REACH compliance documents
Download UL 94 V-0, ISO 9001, IATF 16949, RoHS 2.0, REACH certificates for all CCL substrates including FR-4 & CEM-1.
Material Safety Data Sheets (MSDS)
Safety, handling, storage, and disposal information for FR-4, CEM-1, metal-base, and high-frequency CCL substrates including MSDS download.
Our Technical Support Services
Material Selection Guidance
Recommendations based on your performance requirements, layer count, and end-use application
Process Troubleshooting
Engineering support for lamination, drilling, and plating issues related to material performance
New Project NPI Support
Material evaluation and test data to support your customer qualification process
Failure Analysis
Laboratory investigation of material-related defects with detailed reports and corrective action recommendations
On-Site Support
echnical visits to PCB manufacturing facilities for process review and optimization (subject to availability)
Response Time
Standard queries receive a response within 24h. Urgent production issues are prioritized for same-day engineer review.
Frequently Asked Technical Questions
Has Credisyn's copper-clad laminates been internationally certified? What quality assurance measures are in place?
Answer: Our FR-4 and CEM-1 laminates have been certified by ISO9001 and UL, ensuring that the products comply with international standards. In addition, we implement strict quality control processes, including inspection and testing at every production stage, to ensure optimal material performance.
What is the minimum order quantity for Credisyn? How is the price calculated?
Answer: Our minimum order quantity is 100 square meters, and the price varies depending on the specific material specifications, copper layer thickness, and order quantity. Please contact our sales team for a detailed quotation, and we will provide a competitive pricing plan.
Under normal circumstances, what is the delivery cycle for an order? Do you provide expedited services?
Answer: Our standard delivery time is usually 2 to 4 weeks, depending on the production schedule. For urgent orders, we provide expedited services, but additional arrangements and fees may be required. Please feel free to negotiate with us.
What after-sales service and technical support does Credisyn provide?
Answer: We provide customers with comprehensive after-sales service, including technical consultation and product usage guidance. Our technical team can assist in resolving any doubts during use, ensuring smooth production for you.
What is Credisyn's production capacity? Can we handle large quantities of orders or customized requirements?
Answer: We have advanced production equipment and flexible production lines, which can quickly process large quantities of orders and personalized customization needs. Our team will develop the best production plan based on your specific requirements.
What is your mode of transportation? Does it support international transportation?
Answer: We cooperate with multiple logistics companies to provide various transportation methods, including sea freight, air freight, and land freight, supporting global distribution. We will provide you with a detailed transportation plan to ensure timely delivery.
OUR TECHNICAL TEAM IS AVAILABLE 24/7 TO SOLVE YOUR CCL APPLICATION PROBLEMS.
Head Office
- Credisyn Qingdao Industrial Technology Co.,Ltd
- No. 18 Hong Kong Middle Road, Shinan District, Qingdao City, China
- +86 535 8888 8080
- info@credisyn.com
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